Housing Resource Specialist

Programs / Services · Waterloo, Iowa
Department Programs / Services
Employment Type Part-Time
Minimum Experience Mid-level
Compensation 19.23/hour

Job Summary:

Provide housing supports, case management and assessment to individuals and households experiencing homelessness throughout our service area. Provide support and resources to our specialists in order to drive our vision.

What you will do:

  • Provide direct case management/life skills/housing/counseling services and supports to program participants by assignment.
  • Employ progressive engagement, shared living, and diversion programming to appropriate cases.
  • Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities.
  • Provide service assessment, diversion assistance, and access to housing programs to callers on our crisis line.
  • Support the efforts of all programs in navigating housing options and resources for those affected by homelessness.
  • Comply with data tracking and documentation requirements.
  • Engage individuals who have experienced homelessness for program input and development thru one to one conversations and by establishing an advisory board.
  • Represent FOF at community and program development meetings as assigned.


How You Will Succeed:

  • People First- Everyone matters and you regard people's well-being and success as a priority.
  • Drive Change- We learn not to fear change but instead embrace it enthusiastically. It is even more important that we encourage and drive it. That keeps us in a healthy state of change readiness. Change is based around humbleness and an understanding that we can always grow and get better.
  • Equity and Inclusion-Believe that diversity makes us all better and enjoy working with people of different backgrounds. Work to make every client, colleague and stakeholder feel welcome and understand that we must provide equitable opportunities for all.
  • Emotional Intelligence – EQ allows us to step back and review the consequences of a decision using our emotions as a point of reference rather than as a basis for the decision. It is the ability to understand and manage your own emotions, and those of the people around you.
  • Grit - Individuals high in grit can maintain their determination and motivation over long periods despite experiencing failure and adversity. Grit is having the passion, resilience, determination and focus that helps you to be optimistic, persevere and achieve any goals that you may have.
  • Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter.
  • Believe in our 10-year vision: Everyone has a home.
  • Believe in our mission: To provide safe shelter, confidential services, and housing assistance to individuals in crisis due to homelessness, domestic violence, sexual assault, and human trafficking.
  • Understand the 6 components of the Entrepreneurial Operating System (EOS).



Job Qualifications and Competencies

  • Must demonstrate ability to organize, prioritize and plan work to meet deadlines.
  • Ensure confidentiality is in place for all people FOF serves.
  • Bachelor’s Degree in social work, psychology, related field OR combination of equivalent education and experience.
  • Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.
  • Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
  • Ability to pass state, federal, and child abuse background checks.

Thank You

Your application was submitted successfully.

  • Location
    Waterloo, Iowa
  • Department
    Programs / Services
  • Employment Type
  • Minimum Experience
  • Compensation